‘ACT’ Operational Excellence

The essential need is being missed when companies decide how to improve their operational effectiveness. 95% of training budgets are concerned only with skills and knowledge. But this fails to address the behavioural approach, which often undermines a company’s efforts to improve performance.

At Reach Another Level we have designed operational excellence programmes, used by organisations such as BP, Ricoh and the DVLA, which address key behavioural issues. One of these programmes, Achieving Change Together (ACT) is designed to ensure staff focus as a team: to push businesses forward together – achieving the operational excellence organisations strive for.

ACT, our tried and tested programme, is a set of tools and methodologies that will enable your organisation or business to continually improve work practises. A key feature of the programme is that we develop your people to continue to deliver sustainable improvements long after we have left.

ACT delivers:

Improved leadership capability that transforms strategy and plans into action
Improved business processes and ongoing continuous improvement
Enhanced organisational communication to get to the heart of issues and build ownership
Strong internal customer networks and harmonised working practices
‘Can do’ mindsets that challenge status quo thinking and remove barriers